Mrs. Prindable's Gift Baskets, Business Gifts, Gourmet Food Gifts, and Gourmet Caramel Apple Gifts for every occasion. View Popular Products. Order online or call 888.215.1100.


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FAQ

Questions:


Q

How long will my caramel apple gifts stay fresh?

A

Our apple gifts are best enjoyed soon after receipt. If you're unable to enjoy it immediately, place your apple gift in the refrigerator. Typically, if refrigerated, apple gifts will remain fresh for two weeks. Remember Mother Nature is not perfect. So donít wait too long!

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Q

How long will my caramel confection gifts stay fresh?

A

Our caramel and pretzels gifts, in their original stay fresh packaging, will stay at their best for up to three months. Remember to always keep chocolate away from heat!

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Q

Are any of your products gluten-free?

A

The apples, caramel and all of the constituent ingredients from which our caramel is made are completely gluten-free. Most of the toppings applied to our apple products are also completely gluten-free. However, while the items listed below are manufactured from gluten-free ingredients, the plant in which they are produced also produces products from ingredients that do contain gluten. Thus there is a possibility that trace quantities of gluten may be entrained in otherwise gluten-free products, through the air or other migration paths.
Products manufactured from gluten-free ingredients:
Mrs. Prindables Triple Chocolate
Mrs. Prindables Milk Chocolate Pecan
Mrs. Prindables Milk Chocolate Walnut/Pecan
Mrs. Prindables Milk Chocolate Walnut
Mrs. Prindables Milk Chocolate Toffee Walnut
Mrs. Prindables Dark Chocolate Cashew
Mrs. Prindables Bride and Groom
Mrs. Prindables 4Pak Apple Gift (assorted chocolates and/or nuts)
Mrs. Prindables Chicago Style Milk Chocolate Toffee
Mrs. Prindables Chicago Style Dark Chocolate Toffee
Mrs. Prindables Milk Chocolate Pecan Nut Cluster
Mrs. Prindables Dark Chocolate Pecan Nut Cluster
Chicago Style Toffee
63 Piece Truffle Gift Box
15 Piece Truffles Gift Box
5 Piece Truffle Tube
Jumbo Nut Clusters
12 Piece Caramel Cubes

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Q

Where can I find nutritional information on all of your products?

A

For a complete nutrition panel for all of our products,  click here.

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Q

How do I serve the apples?

A

If necessary, allow your apple gift to return to room temperature by removing it from the refrigerator at least 45 minutes before serving. For full details on how to serve our caramel apples-including a slice-by-slice description of how to cut the apple-take a look at our Serving Suggestions page.

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Q

How will my gourmet gifts be shipped?

A

We ship all of our gifts via UPS. We offer 2nd Day (2 business days) and Next Day Saver (1 business day) service. UPS requires a signature at time of delivery.

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Q

What if the person is not at home to accept shipment?

A

UPS may require a signature at time of delivery. However, most drivers will leave the package without a signature. UPS will attempt to make a delivery up to three times, and then the package will be returned to us. We suggest picking a delivery location where you know somebody will be available, for example, his/her workplace. We cannot provide refunds for deliveries where no recipient was available.

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Q

Is shipping ever delayed?

A

Though UPS is an extremely reliable shipping agent, there are times when even they are unable to provide on-time delivery, such as during extreme weather situations, national emergencies etc. We ask for your patience during these delays and promise to get your gift to its destination as soon as possible.

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Q

Do you offer secure ordering?

A

Yes, a secure server running the latest 128-bit encryption handles all payments. It is one of the safest ways to order online.

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Q

What forms of payment do you accept?

A

We accept American Express, MasterCard and Visa.

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Q

When will my credit card be charged?

A

Your credit card will be charged the day it ships. If your order has multiple items your credit card will be charged for the entire order on the first shipment day.

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Q

How do I cancel an order?

A

Call customer service 888.215.1100 between the hours of 8:30 am Ė 5:00 pm CST Monday through Friday.

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Q

Are your products Kosher?

A

All our products are Kosher Dairy under the supervision of the Chicago Rabbinical Council.

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